PROTOEMS values your privacy and complies with EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal data.

Data We Collect

We may collect the following data when you interact with our website or services:

• Name, email, phone number
• Company and billing information
• Files uploaded for quotes or production
• Website usage data (via cookies)

Purpose of Data Collection

We use your data to:

• Respond to quotes, inquiries, and service requests
• Process orders and manage projects
• Improve our services and website experience
• Comply with legal obligations

Legal Basis

Our legal basis for processing your personal data includes:

• Your consent (e.g., when submitting forms)
• Performance of a contract (order fulfillment)
• Compliance with legal obligations

Data Sharing

Your personal data is only shared with:

• Trusted suppliers or subcontractors directly involved in fulfilling orders
• Legal or regulatory authorities if required by law

We retain personal data only as long as necessary to fulfill our obligations or comply with legal requirements.

Your Rights

Under GDPR, you have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent
• Restrict processing
• Lodge a complaint with a supervisory authority

To exercise your rights, contact support@protoems.eu

Cookies and Tracking

We use cookies to improve website functionality and analyze traffic. You can manage cookie preferences via your browser.

Security

We implement technical and organizational measures to protect personal data from unauthorized access, alteration, or loss.

Updates to Privacy Policy

PROTOEMS may update this policy periodically. Changes will be posted on the website with the updated effective date.