Terms & Conditions

Effective Date: 18 Dec 2025

Welcome to PROTOEMS. By accessing or using our website and services, you agree to the following terms and conditions:

Services

PROTOEMS provides electronic manufacturing services, including PCB assembly, injection molding, 3D printing, machining, laser marking, UV printing, and packaging. Services are offered for prototypes, low-volume, and medium-volume production.

All services are subject to availability, and delivery times may vary based on order volume and complexity.

Orders and Quotes

All orders require a valid request via our online quote form or email.

  • Quotes are valid for 30 days unless otherwise stated.
  • Pricing may change due to component availability, material costs, or regulatory changes.
  • PROTOEMS reserves the right to decline any order at its discretion.
Payment Terms
  • Payment terms are specified in the quote.
  • For first-time clients, advance payment may be required.
  • Late payments may incur interest or suspension of services.
Intellectual Property

All design files, blueprints, and documentation remain the property of the client. PROTOEMS may use the files only to fulfill the order unless otherwise agreed.

Any proprietary content created by PROTOEMS (such as process templates or internal designs) remains our intellectual property.

Warranty and Liability
  • PROTOEMS ensures manufacturing quality and compliance with agreed specifications.
  • Limited warranty covers defects due to manufacturing or assembly errors.
  • PROTOEMS is not liable for consequential losses, improper use, or damages resulting from client-provided designs.

We maintain strict confidentiality for all client data, designs, and project specifications.

These terms are governed by the laws of [Insert Country], and any disputes will be resolved under the jurisdiction of local courts.

Warranty and Liability
  • PROTOEMS ensures manufacturing quality and compliance with agreed specifications.
  • Limited warranty covers defects due to manufacturing or assembly errors.
  • PROTOEMS is not liable for consequential losses, improper use, or damages resulting from client-provided designs.
Confidentiality

We maintain strict confidentiality for all client data, designs, and project specifications.

Governing Law

These terms are governed by the laws of The Republic of Sri Lanka, and any disputes will be resolved under the jurisdiction of local courts.

Changes to Terms

PROTOEMS may update these terms at any time. Clients will be notified via the website or email of significant changes.

Contact

We look forward to hearing from you.

WT: Mon–Fri: 08:30 AM – 06:00 PM (GMT+5:30)

Location

Our door is always open for a good cup of coffee

ICONIC DEVICES PVT LTD

HQ: Green Cliff 2, Midigama East, Weligama, Sri Lanka, 81700